Shipping policy
Shipping & Return Policy – whitechart.store
Shipping Policy
At whitechart.store, we strive to deliver your orders quickly and safely.
- Processing Time: Orders are processed within 1–2 business days after confirmation.
- Delivery Time: Orders are typically delivered within 7 business days from the date of dispatch.
- Shipping Charges: Shipping charges (if any) will be calculated and displayed at checkout.
- Order Tracking: Once your order is shipped, you will receive tracking details via email.
Please note that delivery times may vary slightly due to external factors such as courier delays or location accessibility.
Return Policy (5-Day Return)
We offer a 5-day return policy for your convenience.
- You can request a return within 5 days of receiving your order.
- Items must be unused, in original condition, and with original packaging.
- Returns will not be accepted for damaged or used items (unless received in that condition).
Return Process
To initiate a return:
- Email us at whitechartstore@gmail.com with your order details.
- Our support team will guide you through the return steps.
- Once the returned item is received and inspected, we will process your refund or replacement.
Refund Policy
- Refunds will be processed after the returned item passes inspection.
- The amount will be credited to your original payment method within a few business days.
Contact Us
For any questions or support, feel free to reach out: